Shipping
Shipping at SmartDukaan
We offer free, reliable delivery across India on every order — no minimum purchase required, no hidden charges.
Shipping Charges
Shipping is completely free on all orders, regardless of order value or location. What you see at checkout is what you pay.
Delivery Timeline
Orders are typically delivered within 5–7 business days from the date of dispatch. For certain remote or difficult-to-reach areas, delivery may take up to 10 business days.
Please note that business days exclude Sundays and public holidays.
Dispatch Policy
We dispatch quickly. Orders placed before 2:00 PM are dispatched the same day. Orders placed after 2:00 PM are dispatched the next business day.
Delivery Coverage
We deliver pan-India — to all serviceable pincodes across the country.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with your tracking details. You can use the tracking link provided to check the real-time status of your delivery.
If you haven't received your tracking email within 48 hours of placing your order, please check your spam folder or contact us directly.
Our Courier Partners
We work with trusted courier partners including Delhivery, BlueDart, and Ekart to ensure your order reaches you safely and on time. Courier assignment is based on your location and availability for the fastest possible delivery.
Packaging
All products are carefully packed to ensure they arrive in perfect condition. SmartDukaan uses secure, eco-friendly packaging for every shipment.
Need Help?
For any shipping-related queries, reach out to us: 📞 18002700273 📧 care@smartdukaan.com